Wyenet
Limited - Acceptable Use Policy
Interpretation
The following policy is
intended to be a guideline to Wyenet's stance against violations of
the accepted norms of the Internet community and is not intended to
be exhaustive. We reserve the right at all times to protect our
reputation and goodwill. Wyenet Internet Services is a part of Wyehost Limited.
Free Web Space
- It is the customers’
responsibility to ensure that his/her disk usage does not go over
the prescribed limit. Wyenet constantly monitor disk usage and
will warn of infringement by email after which billing for excess
will be automatically generated.
- It is the customers’
responsibility to ensure that his/her web site traffic allowance does
not go over the prescribed limit. Wyenet constantly monitor
traffic allowance and will warn of infringement by email after which
billing for excess will be automatically generated.
- The customer must not
disclose his/her password to any third party.
- The customer is not
permitted to use any server-side CGI or other program other than those
placed by Wyenet into the main cgi-bin directory.
- The customer is responsible
for keeping backups of all his/her own data. Wyenet will not
be responsible for loss of customer’s data for any reason.
- The customer is responsible
for ensuring that the data offered in their web space does not break
any UK law or any law in the home country of the customer.
- Wyenet reserves the
right to remove a site under any of the following circumstances:
a. The material is suspected
to be illegal.
b. The site gets an abnormally
high number of hits.
c. The customer closes their
account or the customer’s account is suspended.
d. The presence of the site
adversely affects in any way the ability of Wyenet to provide its services
to other customers.
- The customer must not
resell his/her free web space.
- The customer must not
promote his/her web space in such a way that he/she would breach this
Policy, whether through Wyenet or an alternative Internet Service
Provider.
- Any content of
an adult nature must contain a warning page as to the content of the
site that should be displayed prior to the viewing of any such adult
content.
Web Hosting Service
- It is the customers’
responsibility to ensure that his/her disk usage does not go over
the prescribed limit. Wyenet constantly monitor disk usage
and will advise by email when the next level of service is reached.
Billing for this extra service will be calculated on a pro-rata basis
to the date of next renewal, at which time the full annual amount
will be levied.
- It is the customers’
responsibility to ensure that his/her web site traffic does not go
over the current allowance. Wyenet constantly monitors traffic
to all web sites and will advise by email when the next level of service
is reached. Billing for this extra service will be calculated
on a pro-rata basis to the date of next renewal, at which time the
full annual amount will be levied.
- The customer must
not disclose his/her password to any third party.
- The customer is
permitted to use server-side CGI or other programs with prior written
consent from Wyenet Internet Services.
- The customer is
responsible for keeping backups of all his/her own data. Wyenet
will not be responsible for loss of customer’s data for any reason.
- The customer is
responsible for ensuring that the data offered in their web space
does not break any UK law or any law in the home country of the customer.
- Wyenet
reserves the right to remove a site under any of the following circumstances:
a. The material is suspected
to be illegal.
b. The site gets an abnormally
high number of hits.
c. The customer closes their
account or the customer’s account is suspended.
d. The presence of the site
adversely affects in any way the ability of Wyenet to provide its services
to other customers.
- The customer must not
resell his/her free web space.
- The customer must not
promote his/her web space in such a way that he/she would breach this
Policy, whether through Wyenet or an alternative Internet Service
Provider.
- Any content of an adult
nature must contain a warning page as to the content of the site that
should be displayed prior to the viewing of any such adult content.
Unlimited Bandwidth Hosting
- Wyenet reserves
the right to suspend or cancel a customer's access to any or all services
provided by Wyenet, where Wyenet decides that the account has been
inappropriately used. Wyenet reserves the right to refuse service
and/or access to its servers to anyone.
- Wyenet offer
unlimited web space and bandwidth with some account types. By this,
we mean unlimited space for legitimate web site content and bandwidth
for visitors to view it. All files on a domain must be part of the
active website and linked to the site. Sites should not contain any
backups, downloads, or other non-web based content.
- Scripts on
the site must be designed to produce web-based content, and not to
use the server as an application server. Using the server to generate
large volumes of email from a database is an example of activity that
is not allowed. Scripts should not attempt to manipulate the timeouts
on servers. These are set at the present values to ensure the reliability
of the server. Sites that reset these do so because they are resource
intensive, and adversely affect server performance and are therefore
not allowed. Scripts that are designed to provide proxy services,
anonymous or otherwise, are not allowed.
- Wyenet will
disable any domain that fails to adhere to the following criteria
as soon as we are made aware, in line with current working practices:
a. The primary
purpose of any site must be to provide web-based content to viewers.
Files on the site must be linked to the web site.
b. The primary
purpose of any script must be to produce a web page. Scripts that
send a single email based upon user entered information, or update
a database are acceptable. Scripts that send bulk email or perform
processor intensive database processes are not allowed. All outgoing
mail is monitored and must be sent to or from a Wyenet hosted domain.
c. Sites must
not contain Warez, copyright or other illegal material. The onus
is on you the customer to prove that you own the rights to publish
material, not for Wyenet to prove that you do not.
d. Sites must
not contain pornographic or other lewd material. Adult Material
includes all pornography, erotic images, or otherwise lewd or obscene
content. The designation of "adult material" is left entirely
to the discretion of Wyenet.
e. Sites must
not use excessive amounts of server resources. These include bandwidth,
processor utilization and / or disk space.
f. Sites must
not contain scripts that attempt to access privileged server resources,
or other sites on the same server.
Email and Usenet
- The customer must not
use Wyenet’s service for any of the following purposes:
a. Initiating or propagating
‘chain’ email or ‘pyramid’ emails
b. Sending bulk or unsolicited
emails, especially of a commercial nature
c. Using their Wyenet account
as a mail drop for responses for any of the above actions
- The customer must not
email a person after they have specifically requested that you do
not mail them. This applies to any automated mail system you employ.
- The customer must not
send email or post articles with headers modified in such a way as
to disguise the true source of such mail or article.
- The customer must not
post articles of a commercial nature to groups that are inappropriate
to the subject of the article. This covers ‘spamming’.
- The customer must not
use the service to post articles that contravene the charter of the
group to which the posts are made. This includes binary attachments
being posted to non-binary newsgroups.
Miscellaneous
- The customer must not
use their account for the purpose of obtaining unauthorised access
to any computer or service.
- The customer is responsible
at all times for use of the account, whether through the customer
or through third parties
Breaches
- Following a breach of
the AUP, Wyenet will take any action it considers to be appropriate
up to and including closure of the account without notice. All
breaches will be reviewed on a case-by-case basis.
- Following suspension
of a customer’s account, the customer must send a conciliatory letter
to Wyenet undertaking not to breach this Policy on a subsequent occasion
before the account will be reinstated.
- Wyenet reserves the
right to publish details of breaches and the action taken including
the name of the account holder at www.abuse.wyenet.net
- Wyenet does not allow
credits or refunds for any outages resulting from a suspension or
deletion of an account under this Policy.
- Wyenet reserves the
right to change or amend this Policy at any time.
Any breaches of this Policy
should be reported to support@wyenet.net and the entire posting, together
with the full headers, should be forwarded. It is not always possible
to respond to each abuse report, but all complaints will be investigated
thoroughly.
Terms and Conditions
© Wyehost Limited 2010
admin@wyenet.net
Customer Services: 01989 562098
|