PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING
START-UP SOFTWARE OR CONNECTING TO THE SERVICE. EITHER OF THESE
ACTIONS WILL ACT AS ACCEPTANCE BY YOU OF THESE TERMS AND CONDITIONS.
Provision of Service Contract
1. INTERPRETATION AND DEFINITIONS
1.1. In this contract the following terms shall have the respective
meanings assigned to them (words in the plural include the singular
and vice versa, and words in the masculine gender imply the feminine
gender and vice versa.): "The Service" means any of
the computer services provided by Wyenet to the Subscriber; "Subscriber"
means the person or group of people who receive the Service from
Wyenet under the terms of this contract; "ID" means
the unique account identity issued to each Subscriber; "Terminal"
means all equipment and software used by a Subscriber to receive
the Service; "Charges" refers to money owed by the Subscriber
for access or as a result of using any charged facility or service;
"Wyenet" means Wyenet Ltd.
1.2. These terms and conditions are subject to the Laws of England
and Wales and the Subscriber hereby submits to the exclusive jurisdiction
of the English and Welsh Courts.
2. PROVISION OF WYENET SERVICE
2.1. The Service provided to the Subscriber shall be as specified
to the Subscriber at the time of this contract.
2.2. While Wyenet will strive to maintain the highest level of
service, the Subscriber's access to the Service may occasionally
be restricted to allow the reasonable implementation of new facilities
and to allow data archival.
2.3. Any application or request made by the Subscriber to Wyenet
for any change in the Service must be made in writing (inc. e-mail)
2.4. Supply of the Service to the Subscriber shall be deemed to
commence 24 hours after the despatch by Wyenet of the Subscriber's
ID and password, or immediately upon notification of the same
by telephone or e-mail.
3. USE OF THE SERVICE
3.1. Unless otherwise agreed, use of the Service is limited
to the Subscriber and members of his immediate family residing
at the same address; and/or employees of the Subscriber at his
principal place of business.
3.2. Unless otherwise agreed, any form of IP broadcasting or simultaneous
access to the Service from multiple workstations on a network
is specifically prohibited.
3.3. The Subscriber will not, nor permit any other person to,
use the Service for disseminating or sending any data or message
which may be or is considered illegal, offensive, abusive, indecent,
threatening or of a damaging nature.
3.4. The Subscriber may not assign, sell, charge, or 'sub-let'
his ID or right of access to the Service.
3.5. The Subscriber will not do, nor permit, any use of the Service,
or any act of any description which might or will infringe any
intellectual property rights, including but not limited to copyright
4. ACCESS TO THE SERVICE
4.1. Wyenet will not be held responsible for the Subscriber's
inability to access the Service due to incompatibility between
the Subscriber's Terminal and any hardware or software used by
4.2. The Subscriber will remain liable for any Charges for the
Service if he is, or becomes, unable to access the Service at
4.3. Wyenet will not be held liable for any inability of the Subscriber
to access the Service resulting from faults in any communications
network not under the direct control of Wyenet.
5. CHARGES FOR THE SERVICE
5.1. The Charges are payable by the Subscriber in advance and
are not refundable, except where stated otherwise.
5.2. All Charges are quoted exclusive of value added tax unless
5.3. The Subscriber will be responsible for all Charges notwithstanding
unauthorized use of the Subscriber's ID by a third party.
5.4. Charges do not include charges for any communications services
used to connect the Subscriber to the Service and the Subscriber
must be aware that such charges will be for his own account.
5.5. Wyenet reserves the right to make reasonable alterations
to all or any of its Charges by giving notice on the Service at
least 60 days prior to the revised Charges being levied against
5.6. Wyenet shall charge interest on any unpaid Charges at 2%
pa. above the base rate of Midland Bank plc.
6. TERMINATION AND SUSPENSION OF SERVICE.
6.1.1. If a Subscriber:
a) fails to pay all or part of any Charges or;
b) is the subject of bankruptcy or insolvency proceedings;
c) fails to comply with any part of this or any other contract
with Wyenet or:
d) fails to conform with the Wyenet Acceptable Use Policy (AUP);
6.1.2. Wyenet may (without prejudice to any other right or remedy):
(a) suspend the Subscriber's access to the Service whilst the
Subscriber continues to pay any outstanding Charges or; (b) after
giving written notice, terminate the contract between the Subscriber
and Wyenet. In the case of 6.1.2 (b) any unused portion of the
Charges will not be returned.
6.2. Wyenet reserves the right to terminate the Subscriber's access
to the whole or any part of the Service at any time and for any
reason by giving written notice and returning any unused portions
of the Subscriber's Charges.
6.3. The Subscriber may terminate his access to the Service by
providing written notice, such notice will take effect at the
end of the calendar month following the month in which the notice
was received by Wyenet; refunds for unused portions of the Charges
will be entirely at the discretion of Wyenet.
6.4. If for any reason the contract between the Subscriber and
Wyenet is terminated the Subscriber will remain liable for all
outstanding Charges and this contract shall continue to apply
to any data or text sent by the Subscriber for as long as it remains
on the Service.
6.5. The Wyenet Acceptable Usage Policy is available on request
and/or as displayed on the Service.
7. LIMITATION OF LIABILITY
7.1. In no circumstances will Wyenet be liable in contract,
tort or otherwise for any direct or indirect loss of profits,
savings or for any consequential or indirect loss whatsoever arising
from the use by the Subscriber of the Service.
7.2. In any event Wyenet's maximum liability shall not exceed
the amount the Subscriber has paid in respect of the Service for
the Subscription Period in which the incident or series of incidents
occurred. For the purpose of this clause the "Subscription
Period" shall mean, in the case of an Annual account, the
relevant 12 month period, and in the case of a Monthly account,
the relevant month.
7.3. The Subscriber shall indemnify and hold Wyenet harmless from
any claims, legal actions and expenses (including legal fees),
relating to the Subscriber's suspected violation of any intellectual
property right including but not limited to copyrights or trade
7.4. In the event of any part of this agreement being held inapplicable
or unreasonable, the remainder of the agreement shall remain in
full force and any clause held inapplicable or unreasonable shall
be enforced to the fullest extent possible.
7.5. Wyenet undertakes no liability whatsoever for the accuracy
or inaccuracy of any information contained within or obtained
through any of its Services.
7.6. Wyenet reserves the right, upon reasonable notice, to modify
these terms and conditions by publishing the amended service contract
on the Service.
8. SERVICE OF NOTICE
8.1. Any written document shall be deemed to be given or served
by Wyenet on the day it is posted to, or left at, the last address
given by the Subscriber.
8.2. Any information published on the Service, including changes
to Charges, shall be deemed to be given or served by Wyenet on
the day it is published.
8.3. Any written document shall be deemed to be served upon Wyenet
when it is received in a legible form by Wyenet at its registered
office or principal place of business.
9. RIGHTS RESERVED BY WYENET.
9.1. Wyenet has a policy of continual growth and improvement
of the Service and in pursuance of this policy Wyenet therefore
reserves the right to vary the nature of the Service from time
10.1. Wyenet reserves the right to assign this contract to
any third party.
10.2. Unless otherwise agreed in writing the Subscriber shall
not assign this contract to any third party.
11. FORCE MAJEURE
11.1. Wyenet shall not be held liable for any breach of this
contract caused by circumstances beyond its reasonable control.
11.2. In the event of war, proclamation of emergency or act of
God, Wyenet reserves the right to cease Service to the Subscriber
with immediate effect.